What to Expect from the 2022 Summer Travel Season

Travelers have been dealing with the trials and tribulations of canceled trips and elusive refunds for nearly two years. It will get better this year.

Photo of a masked family of three walking through an airport.
(Image credit: Getty Images)

When Katie Knox, of East Lansing, Mich., booked a flight to Paris to visit her boyfriend over the holidays, she locked in a low fare on budget airline Frenchbee. But then her boyfriend tested positive for COVID-19 only days ahead of her planned departure, delaying her trip by 10 days. She changed her flight, but her sad saga was just beginning. Her Delta Airlines flight from Detroit to Newark, N.J., where she was connecting with her flight to Paris, was canceled, thanks to COVID-related staff shortages.

Knox had to wait a day to get another flight to Newark. She spent the night in a Detroit airport hotel and decided to book a new flight with Swiss Air from New York to Copenhagen, where her boyfriend was traveling to be with his family. She received a credit for her Frenchbee flight and booked a return flight home on Iceland Air. But that flight was canceled because of severe weather in Reykjavik. She opted for a refund instead of a new flight—but because she had booked the flight on travel aggregator Gotogate, she had to spend 10 hours on the phone, on hold and on multiple calls, trying to lock in the money. In the end she was promised the refund—which she was told could be delayed up to a year.

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Emma Patch
Staff Writer, Kiplinger's Personal Finance

Emma Patch joined Kiplinger in 2020. She previously interned for Kiplinger's Retirement Report and before that, for a boutique investment firm in New York City. She served as editor-at-large and features editor for Middlebury College's student newspaper, The Campus. She specializes in travel, student debt and a number of other personal finance topics. Born in London, Emma grew up in Connecticut and now lives in Washington, D.C.