Amazon Health Care Has a New Virtual Clinic: Amazon Clinic

Amazon’s latest foray into health care is Amazon Clinic, offering retail customers treatment for a range of ailments. But don’t expect to actually see anyone.

Doctor sitting at desk working on computer
(Image credit: Getty Images)

If you ever wished your doctor could just fix you with a text, may have something for you. Amazon Clinic is a message-based virtual health care service that can be used to treat anything from allergies to erectile dysfunction. 

Using a secure portal, Amazon Clinic will give patients in 32 states virtual access to clinicians who can personalize treatments and write prescriptions, mostly for more than 20 common conditions, including urinary tract infections, migraines, hair loss and headaches. Amazon Clinic uses U.S.-based doctors and nurse practitioners to communicate with patients and write prescriptions. There’s no video or audio interaction, though patients may have to send photos of a condition that needs treatment, in certain cases. 

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Bob Niedt

Bob was Senior Editor at for seven years and is now a contributor to the website. He has more than 40 years of experience in online, print and visual journalism. Bob has worked as an award-winning writer and editor in the Washington, D.C., market as well as at news organizations in New York, Michigan and California. Bob joined Kiplinger in 2016, bringing a wealth of expertise covering retail, entertainment, and money-saving trends and topics. He was one of the first journalists at a daily news organization to aggressively cover retail as a specialty and has been lauded in the retail industry for his expertise. Bob has also been an adjunct and associate professor of print, online and visual journalism at Syracuse University and Ithaca College. He has a master’s degree from Syracuse University’s S.I. Newhouse School of Public Communications and a bachelor’s degree in communications and theater from Hope College.