If you ever wished your doctor could just fix you with a text, Amazon.com may have something for you. Amazon Clinic is a message-based virtual health care service that can be used to treat anything from allergies to erectile dysfunction.
Using a secure portal, Amazon Clinic will give patients in 32 states virtual access to clinicians who can personalize treatments and write prescriptions, mostly for more than 20 common conditions, including urinary tract infections, migraines, hair loss and headaches. Amazon Clinic uses U.S.-based doctors and nurse practitioners to communicate with patients and write prescriptions. There’s no video or audio interaction, though patients may have to send photos of a condition that needs treatment, in certain cases.
While you do not need an Amazon Prime membership to use Amazon Clinic, being a member gets you free two-day shipping from Amazon Pharmacy. Here’s how Amazon Clinic works:
From just $107.88 $24.99 for Kiplinger Personal Finance
Become a smarter, better informed investor. Subscribe from just $107.88 $24.99, plus get up to 4 Special Issues
Sign up for Kiplinger’s Free Newsletters
Profit and prosper with the best of expert advice on investing, taxes, retirement, personal finance and more - straight to your e-mail.
Profit and prosper with the best of expert advice - straight to your e-mail.
- You choose a clinic online.
- You fill out an intake questionnaire.
- Your information will be reviewed by a clinician (doctor or nurse practitioner).
- You will be messaged with a treatment plan. That may include prescriptions or behavioral recommendations.
- You have messaging access to your clinician for up to 14 days if there are follow up questions. That’s at no additional cost.
Oh, did we mention cost? That varies by clinic and treatment, and doesn’t include the cost of medication. Patients can compare costs online by visiting the treatment page. Prescriptions can be filed by any pharmacy you choose.
Currently, Amazon Clinic isn’t accepting health insurance. Patients instead pay a flat fee for their services, and health savings account and flexible spending account debit cards are accepted. But patients can also submit receipts from Amazon Clinic to their health insurance provider for reimbursement.
We checked prices for one of the conditions Amazon Clinic addresses. After we put in the state where we live, two clinics popped up that would help with that issue. They each cost $35 and the response time was promised at two hours or less. And as Amazon points out in its primer for Amazon Clinic, that cost was less than many co-pays if the patient had to use their doctor. And no waiting room.
The introduction of Amazon Clinic is not the first step into healthcare for Amazon, having attempted to offer virtual and physical healthcare services to its own employees (and some other companies) through a program called Amazon Care. But that offering is being shut down at the end of 2022. Amazon is also in the process of buying One Medical, a virtual primary care provider, for $3.9 billion, in a deal that could substantially expand its offerings. Through Amazon.com, Amazon also has a pharmacy service with its Amazon Pharmacy.
-
December Fed Meeting: Live Updates and CommentaryThe December Fed meeting is one of the last key economic events of 2025, with Wall Street closely watching what Chair Powell & Co. will do about interest rates.
-
This Is Why Investors Shouldn't Romanticize BitcoinInvestors should treat bitcoin as the high-risk asset it is. A look at the data indicates a small portfolio allocation for most investors would be the safest.
-
I'm a Federal Benefits Pro: I Answer These 2 Questions a LotMany federal employees ask about rolling a TSP into an IRA and parsing options for survivor benefits, both especially critical topics.
-
I Found the Best Gifts Under $50 and None of Them Feel CheapAmazon October Prime Day is the perfect chance to nab some under-$50 gifts that feel more expensive than they are (because normally they would be).
-
Amazon AI on Prime Day: Deal Helper or Upsell Machine?Amazon’s Rufus chatbot, Alexa voice deals and Amazon Lens can change how you shop on Prime Day. Here’s how to use them wisely — and avoid being upsold.
-
How to Safely Get Your Amazon Packages This SeasonWorried about porch pirates? From Amazon lockers to secure lock boxes, here’s how to protect your holiday deliveries.
-
Last Chance to Shop These Under-$100 Prime Day Deals for a Smarter, Safer Home: Ring Doorbells, Nest Thermostats, Leak Detectors and MoreThese under-$100 Prime Day deals on Ring, Blink, Nest and other top smart home brands are disappearing after today.
-
Sam's Club Takes On Amazon Prime With Big Summer Savings — But Is It Worth Joining?With longer sales and seasonal deals, Sam's Club is making a strong case for summer value. Here's how to save.
-
FSA or HSA-Eligible Amazon Prime Deals You Can Shop NowDouble down on savings by taking advantage of these FSA or HSA-eligible early Prime deals. Save on the smart rings, air purifiers, baby gear and more.
-
Amazon Resale: Where Amazon Prime Returns Become Your Online BargainsFeature Amazon Resale products may have some imperfections, but that often leads to wildly discounted prices.
-
How Amazon Will Deliver Your Prime Day 2025 Orders — From Vans to DronesAmazon Prime Day returns July 8–11 with 96 hours of deals, and a wide range of high-tech and flexible delivery options to match the shopping surge.
