More Disclosure on Airline Fees on the Way

And eventually, Uncle Sam will demand a share of the fees by taxing them.

A bolder-than-planned rule to force airlines to disclose add-on airline fees is now likely to emerge from the U.S. Department of Transportation (DOT) by year-end. The DOT had been working on a regulation that would require airlines to post fee information on their Web sites so consumers could do more comparison shopping for tickets. But it now appears likely that the department will go even further and require that the information be made available to travel agents and online airline reservation systems such as Amadeus.

The so-called unbundling of services, previously included in the price of a ticket, has resulted in a growing list of add-on fees, for everything from checked baggage to pillows to early boarding. “Unbundling without disclosure threatens to catapult us out of the 21st century and back into an opaque Stone Age where a telephone, calculator, pen and paper and a lot of unproductive time were needed to figure out how to compare airline services,” says Kevin Mitchell of the Business Travel Coalition, which represents mostly large businesses.

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Martha Lynn Craver
Associate Editor, The Kiplinger Letter