Advertisement
Tax Breaks

Stimulus Check Tracker: What's With the "Payment Status Not Available" Message on the IRS's "Get My Payment" Tool?

A lot of people are frustrated because they can't get any information from the IRS's stimulus payment tracking tool. Here's why.

With a fair amount of fanfare, the IRS recently released its "Get My Payment" tool. This online app—located on the IRS website at irs.gov/coronavirus/get-my-payment—is supposed to let you:

  • Check the status of your stimulus payment;
  • Confirm your payment type (paper check or direct deposit);
  • Get a projected direct deposit or paper check delivery date (or find out if a payment hasn't been scheduled); and
  • Enter your bank account information for direct deposit if the IRS doesn't have your direct deposit information and they haven't sent your payment yet.
Advertisement - Article continues below

Unfortunately, however, many people (millions?) can't get any information out of this tool. They keep getting a message saying: "Payment Status Not Available. According to information that we have on file, we cannot determine your eligibility for a payment at this time." It can be very frustrating if you're one of the people getting this message every day—believe me, I know, because I'm one of them.

According to the IRS, there are several reasons why the "Get My Payment" tool will give you the "Payment Status Not Available" messages, including:

For many of us, it looks like we'll just need to wait a little longer. The IRS updates the tool once per day (overnight), and they're working on adding more data to allow more people to use the tool. So, I guess working a little harder on being patient will do me some good.

(To find out how much money you'll get, use our Stimulus Check Calculator.)

Advertisement
Advertisement

Most Popular

18 Things You Can't Return to Amazon
Smart Buying

18 Things You Can't Return to Amazon

Before tossing these items into your virtual shopping cart, be sure to read Amazon's return policy first.
September 17, 2020
Election 2020: Joe Biden's Tax Plans
taxes

Election 2020: Joe Biden's Tax Plans

With the economy in trouble, tax policy takes on added importance in the 2020 presidential election. So, let's take a look at what Joe Biden has said …
September 18, 2020
7 Foreign Countries Luring Americans to Work Abroad During the Pandemic
careers

7 Foreign Countries Luring Americans to Work Abroad During the Pandemic

Work remotely – really remotely – in these appealing destinations offering special visas for American workers.
September 18, 2020

Recommended

14 Social Security Tasks You Can Do Online
retirement

14 Social Security Tasks You Can Do Online

Why visit a government office to get your Social Security business done? You can do much of that online.
June 26, 2020
Most-Overlooked Tax Breaks for the Newly Divorced
tax deductions

Most-Overlooked Tax Breaks for the Newly Divorced

Filing taxes after a divorce can add yet another problem to an already long list of challenges. But here are some tips to make your return to single l…
September 18, 2020
What Trump's Payroll Tax Cut Will Mean for You
Tax Breaks

What Trump's Payroll Tax Cut Will Mean for You

President Trump issued an executive order to suspend the collection of Social Security payroll taxes. How much could it save you?
September 17, 2020
When Are 2020 Estimated Tax Payments Due?
tax deadline

When Are 2020 Estimated Tax Payments Due?

If you're self-employed or don't have taxes withheld from other sources of taxable income, it's up to you to periodically pay the IRS by making estima…
September 11, 2020