GM Recalls Nearly 820,000 Trucks Over Tailgate Issue

Issues with tailgate latches on certain General Motors (GM) trucks have prompted the automaker to recall nearly 820,000 vehicles in the U.S. and Canada.

The recall covers certain 2020 to 2024 model year Chevrolet Silverado 2500/3500 and GMC Sierra 2500/3500 trucks equipped with a manual gate with power lock and release, according to a National Highway Traffic Safety Administration (NHTSA) report. A total of 570,434 vehicles in the U.S. are affected by the recall, consisting of 311,368 Silverado and 259,066 Sierra vehicles.

According to CBS News report, the 820,000 vehicles recalled includes 249,000 GM trucks recalled in Canada. 

From just $107.88 $24.99 for Kiplinger Personal Finance

Become a smarter, better informed investor. Subscribe from just $107.88 $24.99, plus get up to 4 Special Issues

CLICK FOR FREE ISSUE

Sign up for Kiplinger’s Free Newsletters

Profit and prosper with the best of expert advice on investing, taxes, retirement, personal finance and more - straight to your e-mail.

Profit and prosper with the best of expert advice - straight to your e-mail.

Sign up

The recall also includes GM's recall of 323,232 vehicles last month over the same issue.

“Under certain conditions water may intrude into these vehicles’ tailgates and come into contact with the electronic gate-release switch, potentially causing a short-circuit,” the NHTSA said in its report. “The gate may inadvertently unlatch while the vehicle is in park.”

If the gate becomes unlatched, cargo in the bed of the truck may fall out and become a road hazard, increasing the risk of a crash, the NHTSA said. Until the recall is completed, owners should check that the tailgate is closed and latched before driving, the agency added.

GM identified 136 complaints that alleged an unwanted tailgate opening occurred while driving, which prompted the recall, the NHTSA said.

Recall repair done for free

A GM dealer will replace the exterior touchpad switch assemblies at no cost to customers. Owners affected by the recall will be notified beginning on March 18, it added.

Owners with questions can contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. Owners can also contact NHTSA's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit the NHTSA website.

GM's recalls so far this year include:

• Chevrolet Silverado 2500: Model years 2020 to 2024
• Chevrolet Silverado 3500: Model years 2020 to 2024
• GMC Sierra 2500: Model years 2020 to 2024
• GMC Sierra 3500: Model years 2020 to 2024

GM’s number for this recall is N232426400.

How to check for recalls

Vehicle recalls are common. Manufacturers regularly monitor car safety and functions issues to alert drivers of necessary repairs.

You can check for manufacturer recalls of any models at the NHTSA website.

To check for recalls of any GM model, you can visit the company’s Recall and Warranty website.

For each of these websites, you’ll need to enter your vehicle identification number to perform a search.

Related Content

• What to Know About The Recalls at Honda and GM
• What To Know About Chrysler's Jeep Grand Cherokee Recall
• What to Know About Toyota’s Recall of 381,000 Tacoma Trucks
• Toyota Issues Urgent ‘Do Not Drive’ Advisory for 50,000 Vehicles