The Wealth Equation: Balancing Money and Stress

Ultra-high-net-worth (UHNW) families have no shortage of options when it comes to who manages their investments. They can engage with a private bank, hire a financial advisor, enlist a multi-family office, or start their own single-family office with dedicated staff. The challenge is finding a lifestyle-compatible solution that optimizes not only immediate returns but also future benefits for generations to come.

“You want a partner that turns wealth into an asset instead of a liability,” says Jay Karpen, a Vice President and Portfolio Manager with Whittier Trust. “That means managing wealth in a way that brings family together rather than driving it apart, that brings peace of mind rather than stress, and that enhances your values rather than detracting from them.” At Whittier Trust, our multi-family office approach is designed to create a meaningful difference in all aspects of your wealth, family, and legacy, paving the path for whatever endeavors you, your children, or grandchildren choose to pursue.

The multi-family office model

Multi-family offices employ professionals with expertise in investments, philanthropy, administrative services, and, in some instances, trusts and estates. These firms are set up to support the family and subsequent generations, helping preserve multi-generational wealth and family values.

“You have to be careful, though,” Karpen advises, “because many multi-family offices are simply financial advisors without the resources or experience to provide high-touch service or the ability to handle complex estates and taxes. They might miss important tax-saving opportunities through thoughtful estate planning or the advantages of asset location, making sure the right types of assets are in the correct accounts.”

Whittier Trust is the best of all worlds: a multi-family office that offers a single-family office experience with the resources of a large private bank or financial advisor as well as trust and estate services. Each client has their own team, including a portfolio manager, investment analyst, client advisor associate, and a client advisor, who, on average, has only 30 client relationships. “At competitors’ offices, the client advisors are typically juggling hundreds of clients,” Karpen says. “You’re not going to get a high-end experience with a ratio like that.”

The Whittier team ensures each client receives a customized solution to meet their unique circumstances, as well as the time and attention they deserve so that their wealth never becomes a burden. “A client recently asked us to evaluate a private technology investment opportunity,” Karpen says. “My team collaborated with our technology analysts, private market experts, and industry professionals in our network to underwrite the company and consider how this venture would fit within the goals and objectives of the client's portfolio. We’ve all been pleased with the outcome, which is aligned with the client’s portfolio goals.”

Whittier’s ideal size is a strategic advantage, allowing us to pool resources and best practices across the hundreds of families we work with, while maintaining close personal relationships with them. “We can, for example, leverage the firm's relationships to identify attractive investment opportunities or obtain institutional lending rates for loans,” Karpen explains. “Frequently, we work with longstanding lenders to structure a deal for a client when everyone else is either too expensive or too restrictive.”

The single-family office alternative

UHNW families often choose to open their own single-family office because it offers prestige, control, and customization. But setting up a custom office can be a double-edged sword, introducing significant complexity and expense. The family must lease office space and manage staff, yet may still need to outsource certain functions beyond the scope of the in-house employees. It’s an excellent solution for anyone who enjoys being at the center of a hub of activity, with near-daily decision-making, but not for someone looking to step back from work and stress.

The private bank option

Partnering with a private bank alleviates any worries about hiring your own financial advisors and service providers, and banks can also sometimes help with specific issues such as taxes and real estate. Unfortunately, private banks are often conflicted, pitching proprietary products as solutions, which typically carry embedded fees and unnecessary complications. Additionally, since they are a bank, they are subject to strict bank regulations and corporate objectives that might result in a degradation of service (e.g., public banks trying to meet earnings) and are susceptible to bank runs, as we saw with First Republic Bank and Silicon Valley Bank in 2023.

A multi-family office combines the advantages of a single-family office and a private bank or financial advisor, keeping the control in the client’s hands without the day-to-day responsibilities that impede their true passions, such as travel, philanthropy, and family. Whittier Trust, the preeminent West Coast multi-family office, delivers best-in-class services for UHNW families who are looking for that ideal balance for today, tomorrow, and beyond.

To learn more about how Whittier Trust’s services can make a difference for you and your loved ones, start a conversation with a Whittier Trust advisor today by visiting www.whittiertrust.com.