United Airlines plans to use a new boarding method aimed at reducing total boarding time, the airline said in an employee memo.
Starting October 26 under the plan, dubbed window-middle-aisle (WILMA), passengers in United’s economy boarding Group 4 with window seats will board first, followed by those with middle seats to be followed by passengers with aisle seats, according to the memo, which was shared with Kiplinger.
There will be no change in procedure for passengers in first or business class, those with priority boarding, customers with disabilities, unaccompanied minors, active-duty military, Global Services members, families traveling with children two years old and under, or Premier 1K members, United said.
Sign up for Kiplinger’s Free E-Newsletters
Profit and prosper with the best of expert advice on investing, taxes, retirement, personal finance and more - straight to your e-mail.
Profit and prosper with the best of expert advice - straight to your e-mail.
The news comes as some airlines, including Delta Air Lines, are rethinking their travel rewards and loyalty programs. Delta recently modified several planned cuts to its SkyMiles loyalty program following customer backlash.
At United, the decision to try WILMA was due to an increase in boarding times of up to two minutes since 2019. The airline said that, after testing WILMA boarding at four domestic lines and one hub, it found that the method is faster. By having quicker boarding times, the company said that its Net Promoter Score will increase.
According to a 2014 VOX report, the WILMA concept has been around for more than a decade and is one of the fastest boarding methods.
A drop in air travel ticket prices
Domestic round-trip airfare is averaging $257 per ticket, down 11% from the same time last year and the same time in 2019, according to Hopper, an online travel booking platform. Average ticket fares are expected to peak at about $283 in late November and early December during the big holiday travel season.
If you are preparing to travel this holiday season, here are 24 travel websites to find deals and help save you money.
Also, check out Kiplinger’s top rated airline credit card rewards programs.
Related Content
-
A Guide to Music Streaming ServicesDeals Our guide to music streaming services from Spotify to Amazon Music, Tidal to Apple Music and how to find music streaming deals.
-
Stock Market Today: Markets Reflect Global UncertaintyExuberance fades as investors confront micro challenges and a murkier macro environment.
