A Deep Bench

COMPUTER GEEK Don’t panic when your PC is on the fritz.Because training and credentials for computer troubleshooters vary so much, your best bet is a referral from a friend who has used one successfully.

COMPUTER GEEK Don’t panic when your PC is on the fritz.

Because training and credentials for computer troubleshooters vary so much, your best bet is a referral from a friend who has used one successfully. When you call a firm, the technician should be able to give you a quote for remote help, whether by the hour (rates are typically around $100 per hour) or for a specific service. House calls cost extra. If you don’t have a referral, check out Best Buy’s Geek Squad or Geeks On Call. Geek Squad offers wireless networking help starting at $90 online or in-home.

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Jessica L. Anderson
Associate Editor, Kiplinger's Personal Finance
Anderson has been with Kiplinger since January 2004, when she joined the staff as a reporter. Since then, she's covered the gamut of personal finance issues—from mortgages and credit to spending wisely—and she heads up Kiplinger's annual automotive rankings. She holds a BA in journalism and mass communication from the University of North Carolina at Chapel Hill. She was the 2012 president of the Washington Automotive Press Association and serves on its board of directors. In 2014, she was selected for the North American Car and Truck Of the Year jury. The awards, presented at the Detroit Auto Show, have come to be regarded as the most prestigious of their kind in the U.S. because they involve no commercial tie-ins. The jury is composed of nationally recognized journalists from across the U.S. and Canada, who are selected on the basis of audience reach, experience, expertise, product knowledge, and reputation in the automotive community.