What's in Your Credit Report?

Good payment habits on your account could accidentally result in a lower score.

I understand that when my credit score is calculated, one factor that's considered is my balance as a percentage of my credit limit. But my credit-card issuer, Capital One, does not report credit limits to the credit bureaus, so they show a limit of $0 on my report. Can I do something to get around this policy and improve my score? -- Harvey Cohen, Arbutus, Md.

All Capital One customers should be as informed as you are about the company's policy. Capital One doesn't report its customers' credit limits because "we have always considered that a proprietary, competitive part of our business," says spokeswoman Diana Don.

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Kimberly Lankford
Contributing Editor, Kiplinger's Personal Finance

As the "Ask Kim" columnist for Kiplinger's Personal Finance, Lankford receives hundreds of personal finance questions from readers every month. She is the author of Rescue Your Financial Life (McGraw-Hill, 2003), The Insurance Maze: How You Can Save Money on Insurance -- and Still Get the Coverage You Need (Kaplan, 2006), Kiplinger's Ask Kim for Money Smart Solutions (Kaplan, 2007) and The Kiplinger/BBB Personal Finance Guide for Military Families. She is frequently featured as a financial expert on television and radio, including NBC's Today Show, CNN, CNBC and National Public Radio.