Say Goodbye to 3G Phone Service

Providers are hanging up on 3G. While 5G promises better and faster service, you need new devices to take advantage of it.

woman on couch talking on flip phone
(Image credit: Getty Images)

Is your mobile phone more than a few years old? You may need to upgrade—fast. The shutdown of 3G cellular service by all of the major cell-phone carriers—AT&T, T-Mobile (which owns Sprint) and Verizon—is under way and will be completed next year. The long-planned sunset of 3G will free up airwaves for 5G and other advanced services. That’s the good news. The bad news is that if you have a device that relies on the old wireless standard, you will no longer be able to use some data services, send texts or make phone calls, including dialing 911.

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John Miley
Senior Associate Editor, The Kiplinger Letter

John Miley is a Senior Associate Editor at The Kiplinger Letter. He mainly covers technology, telecom and education, but will jump on other important business topics as needed. In his role, he provides timely forecasts about emerging technologies, business trends and government regulations. He also edits stories for the weekly publication and has written and edited e-mail newsletters.

He joined Kiplinger in August 2010 as a reporter for Kiplinger's Personal Finance magazine, where he wrote stories, fact-checked articles and researched investing data. After two years at the magazine, he moved to the Letter, where he has been for the last decade. He holds a BA from Bates College and a master’s degree in magazine journalism from Northwestern University, where he specialized in business reporting. An avid runner and a former decathlete, he has written about fitness and competed in triathlons.