Why You’re Still Protected if Your Long-Term-Care Insurer Goes Bust

Each state has special procedures in place to rescue insolvent insurers.

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What happens to my benefits if my long-term-care insurance company goes under? --K.W., New York City

Each state has a guaranty association and special procedures to help protect policyholders from insolvent insurers. If an insurer starts to have financial troubles, the insurance regulator in the company’s home state would step in and “oversee the operations of the company and try to implement a plan to restore the company to sound financial footing,” says Sean McKenna, spokesman for the National Organization of Life and Health Guaranty Associations. The insurance department may also work with the state’s guaranty association to find another company to take over its business.

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Kimberly Lankford
Contributing Editor, Kiplinger's Personal Finance

As the "Ask Kim" columnist for Kiplinger's Personal Finance, Lankford receives hundreds of personal finance questions from readers every month. She is the author of Rescue Your Financial Life (McGraw-Hill, 2003), The Insurance Maze: How You Can Save Money on Insurance -- and Still Get the Coverage You Need (Kaplan, 2006), Kiplinger's Ask Kim for Money Smart Solutions (Kaplan, 2007) and The Kiplinger/BBB Personal Finance Guide for Military Families. She is frequently featured as a financial expert on television and radio, including NBC's Today Show, CNN, CNBC and National Public Radio.