Meet Rufus, Amazon's newly launched shopping assistant powered by artificial intelligence (AI), designed to answer your shopping questions and help you buy more.
Rufus launched as a beta version on February 1 to a small subset of U.S. customers who use Amazon's mobile app. The company said it will gradually roll out the chatbot to the rest of its U.S. customers in coming weeks.
With training from Amazon's vast product catalog, user reviews, community Q&As and information from other online sources, Rufus can respond to customer questions on a range of topics related to shopping and product comparisons, Amazon said. It can also provide recommendations based on conversations with customers.
Sign up for Kiplinger’s Free E-Newsletters
Profit and prosper with the best of expert advice on investing, taxes, retirement, personal finance and more - straight to your e-mail.
Profit and prosper with the best of expert advice - straight to your e-mail.
According to Amazon, information that Rufus can provide customers with includes:
- What to look for while shopping in specific product categories. Customers can ask Rufus questions such as — “What should I consider when buying headphones?”
- Suggestions for specific occasions or purposes, answering questions or statements such as — “What do I need for cold weather golf?” or “I want to start an indoor garden.”
- Comparisons of product categories, answering questions such as — “What’s the difference between lip gloss and lip oil?”
- Recommendations based on specific customer needs, answering questions such as — “What are the best dinosaur toys for a five-year-old?"
- More details about a product while on that product's page, answering questions such as — “Is this jacket machine washable?” or “Is this cordless drill easy to hold?”
“Rufus meaningfully improves how easy it is for customers to find and discover the best products to meet their needs, integrated seamlessly into the same Amazon shopping experience they use regularly,” Amazon said in a statement.
How to use Rufus
Once you get access to the bot, you can type or speak questions into the mobile app's search bar. A chat dialog box will appear at the bottom of the screen that allows you to search or ask questions, which you can expand to see answers, tap on suggestions or ask follow-up questions.
When you're done using Rufus or if you're not interested in the bot, you can dismiss it and return to the traditional search process by swiping down to send the chatbot to the bottom of the screen.
Walmart's AR 'try-on' eyewear
The move comes as Walmart launches an augmented reality (AR) feature, Optical Virtual Try-On, which uses 3D and advanced algorithms to create a digital twin of eyewear frames. The feature allows customers to virtually "try on" more than 750 frames and purchase prescription eyewear, Walmart said in a statement.
"While the concept of virtual try-on is not new, Walmart is taking it to the next level," Walmart said. The company added that it has increased investments in AR and virtual reality (VR) technologies and that Optical Virtual Try-On expands the use of those technologies.
To use the feature, visit Walmart online or use the Walmart app and click on the "try them on" flag in the main image on the product page. You need to allow a facial scan and view the glasses "as if you were wearing them looking in the mirror," and customize the lenses that work best for you, Walmart says on its website. You also need to upload your prescription and allow a scan to capture your pupillary distance measurements.
According to the website, once you receive the online order, you can visit a Walmart Vision Center and work with an optician "to get any finishing touches."
Related Content
-
The '8-Year Rule of Social Security' — A Retirement RuleThe '8-Year Rule of Social Security' holds that it's best to be like Ike — Eisenhower, that is. The five-star General knew a thing or two about good timing.
-
Should I Buy Stocks or Should I Buy Bonds Right Now?Generally speaking, stocks provide reasonable growth while bonds provide stable income. Each play important roles in diversified portfolios.
-
The Top Fourth of July Fireworks and Celebrations Across AmericaFrom Boston to San Diego, these iconic celebrations light up the sky — and the spirit of Independence Day.
-
Why Retirees Need a Budget, According to a New RetireeA new retiree explains why retirees need a budget.
-
My First $1 Million: Air Force Veteran, 68, Duluth, Ga.Ever wonder how someone who's made a million dollars or more did it? Kiplinger's My First $1 Million series uncovers the answers.
-
Your Home + Your IRA = Your Long-Term Care SolutionIf you're worried that long-term care costs will drain your retirement savings, consider a personalized retirement plan that could solve your problem.
-
How to Choose a Mortgage Lender in Five StepsNot all lenders are created equal — here’s how to compare offers, rates and terms with confidence.
-
A Meteorite May Have Hit a Home in Georgia. Would Insurance Cover the Damage?In a rare event, a meteorite may have crashed through the roof of a Georgia homeowner. Here’s what home insurance would cover.
-
My Car Was Stolen — Here’s What I Did and How You Can Protect YourselfDon’t wait until it happens to you. Learn how to prepare for auto theft, protect your vehicle and respond quickly if your car is stolen.
-
This Savings Account Earns You More Than $4,000. Here's HowSee how a jumbo CD can help you reach your savings goals quicker.
