It was one of the worst calls I've ever received. I was informed by a social worker that my mom was a victim of a sweetheart scam.
The news made me realize that, even though my sister is a compliance officer and I serve on the Elder Abuse and Financial Exploitation Prevention Committee in our nation’s capital, our own mother isn't immune to fraud.
The truth is, my mom isn't alone. According to the IC3 Internet Crime Report (opens in new tab) in 2013, there were 6,412 reports of sweetheart scams costing victims close to $82 million. Older people are especially at risk for fraud. Americans 65 and up are more likely to be targeted by con artists and more likely to lose money, according to a study from the Fraud Research Center. (opens in new tab)
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I bought my mom an iPhone in April 2015, two months after my dad passed away. The goal was to help her connect with the world as she traveled to visit her cousin and some high school classmates. She's always been active on Facebook and started meeting people.
I encouraged her to meet people through introductions and get together during the day in public places. After the death of my dad, I was supportive of her connecting with others through bereavement groups and social activities.
As a financial adviser and advocate for the aging population, I coached my mother about strangers. We had discussions about the danger of sharing personal information. Unfortunately, she met someone online who tricked her. He said he was experiencing financial difficulty, and my caring, trusting mom wanted to help him out. It cost her several thousand dollars.
There is nothing sweet about a scam
Sweetheart scams can happen on the Internet or in person. Con artists scour online dating sites, social media accounts and chat threads searching for targets. Those recently divorced or widowed can be especially vulnerable.
The sweetheart scam seduces victims into thinking they are in a whirlwind romance. Con artists pretend to want a romantic relationship to swindle the person. They use persuasion and emotional blackmail to hook and reel in a target.
Once the relationship is established, the criminal fabricates a crisis. A scammer might say he or she needs an operation or cash to visit the victim.
Many victims are often embarrassed to come forward. Fortunately, in my mom's case a social worker spotted the fraud, and together they contacted me. Although my mom had already sent this con artist about $5,000, we were able to intervene in time to stop a $15,000 wire transfer.
Speaking from a financial adviser viewpoint, the sweetheart scam is a dastardly, cowardly act that could jeopardize a senior’s financial stability in retirement.
From personal and professional experience, I offer a few tips:
Silence is not golden. Be an advocate for loved ones, neighbors, church members and aging friends. Encourage open communication, because silence is a deadly weapon. Ask about what is going on in their lives and ask about their day. Inquire if they have met someone new.
Be a detective. Once you find out about a new acquaintance, do some sleuthing by looking up the person online. Googling is a key weapon in discovering dishonesty online.
Go face-to-face. Encourage people to meet in safe places, such as a library or coffee house. Research potential social gatherings through a trusted organization, such as church or single's group in your hometown.
Do some research. Visit the National Adult Protective Services Association’s website. (opens in new tab) It has great resources about warning signs and what to do if you suspect someone you love is being taken advantage of.
I don't want to scare the hopeless romantics out there. My mom did make some nice connections. Unfortunately, there are people who pretend to be something they are not and try to lure our loved ones into their web of lies. Knowing a few key signs to watch for can protect the vulnerable people in our lives.
Marguerita M. Cheng is the Chief Executive Officer at Blue Ocean Global Wealth. (opens in new tab) She is a CFP® professional, a Chartered Retirement Planning Counselor℠, Retirement Income Certified Professional and a Certified Divorce Financial Analyst. She helps educate the public, policymakers and media about the benefits of competent, ethical financial planning.
This article was written by and presents the views of our contributing adviser, not the Kiplinger editorial staff. You can check adviser records with the SEC or with FINRA.
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