Better Deals on Disability Insurance

After an industry shakeout, it’s easier to find policies that are affordable and flexible.

Not so long ago, disability insurance was one of the industry’s blackest eyes. Companies that sold disability coverage, which replaces lost earnings if you can’t work, incurred massive losses during the 1990s, partly due to questionable payouts on claims for “nerves” and “stress.” Then a multistate investigation by insurance commissioners, completed in 2005, found that some of the largest insurers were delaying and stonewalling the payment of legitimate benefits and committing other breaches of trust. That, plus a spate of lawsuits, led about 40 companies -- most of them not the chief offenders -- to quit selling individual policies. The insurers that stayed in the business raised rates for new buyers and tightened their underwriting rules, making it tougher to buy adequate coverage.

Now disability insurance is recovering its health and reputation. Claims battles have faded from the headlines, and it’s easier than it has been in years to find an affordable policy. Some say that’s because insurers were scared straight by lawsuits involving some prominent attorneys. “Insurers know that there are big guns aiming at them if they deny a claim in bad faith,” says Larry Schneider, of the Disability Insurance Resource Center, in Albuquerque.

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Kimberly Lankford
Contributing Editor, Kiplinger's Personal Finance

As the "Ask Kim" columnist for Kiplinger's Personal Finance, Lankford receives hundreds of personal finance questions from readers every month. She is the author of Rescue Your Financial Life (McGraw-Hill, 2003), The Insurance Maze: How You Can Save Money on Insurance -- and Still Get the Coverage You Need (Kaplan, 2006), Kiplinger's Ask Kim for Money Smart Solutions (Kaplan, 2007) and The Kiplinger/BBB Personal Finance Guide for Military Families. She is frequently featured as a financial expert on television and radio, including NBC's Today Show, CNN, CNBC and National Public Radio.