Many Medicare Advantage Members Find Challenges With Plans, Survey Finds

Most Medicare Advantage beneficiaries said they are satisfied with their plans, but many reported overbilling and other concerns.

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The majority of Medicare Advantage (MA) beneficiaries responding to a recent survey said they are satisfied overall with their plans but many also reported issues over telehealth services, overbilling, online and mobile app access and more.

As of 2021, about 26 million people were enrolled in Medicare Advantage plans, comprising about 40% of Medicare beneficiaries, as Kiplinger previously reported. But when considering a Medicare Advantage plan be wary of promises. These private insurance alternatives to Medicare are growing in popularity at the same time that they’re under scrutiny for their sales tactics and coverage, as reported.

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Joey Solitro

Joey Solitro is a freelance financial journalist at Kiplinger with more than a decade of experience. A longtime equity analyst, Joey has covered a range of industries for media outlets including The Motley Fool, Seeking Alpha, Market Realist, and TipRanks. Joey holds a bachelor's degree in business administration.