J.D. Power Ranks American Express Top Card Issuer

The annual survey ranks credit cards by consumer satisfaction and reports on trends, like rising credit card debt.

Man holding a tablet showing five stars ard reading "customer survey"
(Image credit: Getty Images)

A recent study from J.D. Power ranked rewards credit cards by customer satisfaction, finding American Express the top card issuer for the fourth year in a row. The J.D. Power 2023 U.S. Credit Card Satisfaction Study℠ also reinforced that many Americans are struggling with credit card debt. 

Highest ranked credit cards

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Ellen Kennedy
Personal Finance Editor, Kiplinger.com

Ellen writes and edits personal finance stories, especially on credit cards and related products. She also covers the nexus between sustainability and personal finance. She was a manager and sustainability analyst at Calvert Investments for 15 years, focusing on climate change and consumer staples. She served on the sustainability councils of several Fortune 500 companies and led corporate engagements. Before joining Calvert, Ellen was a program officer for Winrock International, managing loans to alternative energy projects in Latin America. She earned a master’s from the U.C. Berkeley in international relations and Latin America.