Insider Interview: IRS Taxpayer Advocate Nina Olson

Nina Olson isn’t a household name, but she referees disputes between taxpayers and the IRS and argues for tax reform.

Nina Olson is your voice at the Internal Revenue Service. You may have never heard of her, but Olson has been the national taxpayer advocate for the past ten years. Her role is twofold: to intercede for taxpayers when normal IRS channels aren’t working, and to identify harmful tax policies and practices that should be changed. A tax attorney and former tax preparer, Olson uses her semiannual reports to Congress to recommend legislative or administrative solutions -- and to get the last word when the IRS doesn’t heed her suggestions.

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Mary Beth Franklin
Former Senior Editor, Kiplinger's Personal Finance