How to Avoid Fraudulent Online Merchants

Tips on how to steer clear of fraud and late shipments when you're doing your holiday shopping.

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With the winter holidays approaching, there's a good chance you'll start chipping away at your gift list online. But the rise in e-commerce has also led to an increase in complaints from unhappy buyers. In 2016, the FBI reported that more than 80,000 people lost more than $138 million to online fraud. The Consumer Federation of America's list of top 10 consumer complaints has included "internet sales" every year for the past decade. The most common complaints involved misrepresentations or failure to deliver purchases, the CFA said.

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Brendan Pedersen
Staff Writer, Kiplinger's Personal Finance
Brendan joined Kiplinger in 2018 and writes about technology, security and money. A Chicagoland native, he graduated from DePaul University with degrees in journalism and political science. Before moving to Washington, D.C., Brendan covered local politics for NBC Chicago and daily news for BusinessDen in Colorado.