The Five Top Consumer Complaints

Here are the top five complaints from a survey of state and local agencies from 19 states.

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Problems with car dealers, home contractors and retailers topped the list of consumer complaints in 2019, according to an annual survey by Consumer Federation of America (CFA). The survey, which included 31 state and local agencies from 19 states, asked about the most common, fastest-growing, worst and newest complaints agencies fielded last year. Here are the top five complaints. For the full list, go to consumerfed.org.

1. Auto: Misrepresentations in advertising or sales of new and used cars; deceptive financing practices; defective vehicles; faulty repairs; car leasing and rental problems; towing disputes.

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