Vonage Users to Get Nearly $100 Million In Refunds In Junk Fee Case

The FTC says Vonage made it hard for customers to cancel service and charged hundreds of dollars in surprise junk fees in some cases.

A confused and frustrated man reads something on his smartphone.
(Image credit: Getty Images)

The Federal Trade Commission said it is sending nearly $100 million in refunds to consumers impacted by junk fees and service cancellation hurdles imposed by internet phone service provider Vonage.

According to the FTC, the company made it easy for customers to sign up for phone plans but difficult to cancel.

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Joey Solitro

Joey Solitro is a freelance financial journalist at Kiplinger with more than a decade of experience. A longtime equity analyst, Joey has covered a range of industries for media outlets including The Motley Fool, Seeking Alpha, Market Realist, and TipRanks. Joey holds a bachelor's degree in business administration.