Warning: Watch Out for New IRS Refund Mail Scam
If you receive a cardboard envelope appearing to be from the IRS about an unclaimed tax refund, be cautious. It’s a new scam.
There's a new IRS scam to watch out for. Some people are receiving cardboard envelopes in the mail containing the IRS masthead and the wording: “in relation to your unclaimed refund.” Monday, the agency warned that the mailings are a scam to trick taxpayers into providing sensitive information to thieves. The IRS says it “never initiates contact with taxpayers by email, text or social media regarding a bill or tax refund.”
- The fake letters contain false contact details and ask for personal and financial information, such as a detailed photo of your driver's license.
- Identity thieves can use this information to commit fraud.
- According to IRS Commissioner Danny Werfel, this is one of many scams used by criminals who pretend to be from the IRS.
- The IRS releases a yearly list of the top twelve "dirty dozen" scams taxpayers should know.
"These scams can come in through email, text, or even in special mailings,” Werfel said in a statement about the warning, adding, “People should be careful to watch out for red flags that mark these as IRS scams."
In its most recent warning, the IRS says taxpayers should look out for awkward wording and inaccurate information indicating the letters are a scam. Here are some examples.
From just $107.88 $24.99 for Kiplinger Personal Finance
Become a smarter, better informed investor. Subscribe from just $107.88 $24.99, plus get up to 4 Special Issues
Sign up for Kiplinger’s Free Newsletters
Profit and prosper with the best of expert advice on investing, taxes, retirement, personal finance and more - straight to your e-mail.
Profit and prosper with the best of expert advice - straight to your e-mail.
New IRS Scam Letter: Awkwardly-Worded Requests
"A Clear Phone of Your Driver's License That Clearly Displays All Four (4) Angles, Taken in a Place with Good Lighting."
"You'll Need to Get This to Get Your Refunds After Filing. These Must Be Given to a Filing Agent Who Will Help You Submit Your Unclaimed Property Claim. Once You Send All The Information Please Try to Be Checking Your Email for a Response From The Agents Thanks"
However, the scam mailing asks taxpayers to provide “filing information,” like their bank routing numbers, Social Security numbers, and cellphone numbers. You should NOT provide the information. Instead, you should report the scam to the IRS (more on how to do that below).
IRS Refund Scam Warning Sign: Inaccurate Information
Another thing to look out for is inaccurate information in this particular mailing.
- For example, the IRS says the scam letter states the deadline for filing tax refunds is October 17. That’s wrong. The real IRS deadline this year is October 16.
- The mail scam also says that the IRS handles "unclaimed property." In fact, the agency handles unclaimed refunds.
Note: Some legitimate unclaimed tax refunds are available at the IRS if you didn’t file a federal income tax return in 2019. (But this latest scam mailing is not related to those.)
As Kiplinger reported, unclaimed tax refunds totaling about $1.5 billion remain unclaimed at the IRS because millions of taxpayers haven’t filed their tax returns for the 2019 tax year. Because the 2019 tax returns were due in 2020, during the COVID-19 pandemic, “many people may have overlooked or forgotten about these refunds.” Werfel said in a statement. As a result, the IRS says taxpayers have until only July 17, 2023, to file and make sure they don't miss out if they think they are due a refund.
What to Do if You Get a Scam IRS Letter
If you receive this letter or any other mailing or email that you think is a scam, don’t respond or click on any links if it's an email. Instead, contact the IRS. The IRS says there are a couple of ways you can do this.
- You can send the email or a copy of the text or letter you received to phishing@irs.gov.
- You can also report scams to the Treasury Inspector General for Tax Administration (TIGTA) or the Internet Crimes Complaint Center. You can find information about this on the IRS Tax Scams: How to Report Them website page.
Profit and prosper with the best of Kiplinger's advice on investing, taxes, retirement, personal finance and much more. Delivered daily. Enter your email in the box and click Sign Me Up.

Kelley R. Taylor is the senior tax editor at Kiplinger.com, where she breaks down federal and state tax rules and news to help readers navigate their finances with confidence. A corporate attorney and business journalist with more than 20 years of experience, Kelley has helped taxpayers make sense of shifting U.S. tax law and policy from the Affordable Care Act (ACA) and the Tax Cuts and Jobs Act (TCJA), to SECURE 2.0, the Inflation Reduction Act, and most recently, the 2025 “Big, Beautiful Bill.” She has covered issues ranging from partnerships, carried interest, compensation and benefits, and tax‑exempt organizations to RMDs, capital gains taxes, and energy tax credits. Her award‑winning work has been featured in numerous national and specialty publications.
-
We inherited $250K: should we buy a second home or save for college?He wants a vacation home, but she wants a 529 plan for the kids. Who's right? The experts weigh in.
-
The $300,000 Social Security Decision You Could Get WrongDeciding when to claim Social Security is a complex, high-stakes decision that shouldn't be based on fear or simple break-even math.
-
4 Ways Washington Could Put Your Retirement at RiskLegislative changes, such as shifting tax brackets or altering retirement account rules, could affect your nest egg, so it'd be prudent to prepare. Here's how.
-
Don't Overpay the IRS: 6 Tax Mistakes That Could Be Raising Your BillTax Tips Is your income tax bill bigger than expected? Here's how you should prepare for next year.
-
Oregon Tax Kicker in 2026: What's Your Refund?State Tax The Oregon kicker for 2025 state income taxes is coming. Here's how to calculate your credit and the eligibility rules.
-
Will IRS Budget Cuts Disrupt Tax Season? What You Need to KnowTaxes The 2026 tax season could be an unprecedented one for the IRS. Here’s how you can be proactive to keep up with the status of your return.
-
3 Retirement Changes to Watch in 2026: Tax EditionRetirement Taxes Between the Social Security "senior bonus" phaseout and changes to Roth tax rules, your 2026 retirement plan may need an update. Here's what to know.
-
IRS Tax Season 2026 Is Here: Big Changes to Know Before You FileTax Season Due to several major tax rule changes, your 2025 return might feel unfamiliar even if your income looks the same.
-
12 Tax Strategies Every Self-Employed Worker Needs in 2026Your Business Navigating the seas of self-employment can be rough. We've got answers to common questions so you can have smoother sailing.
-
A Free Tax Filing Option Has Disappeared for 2026: Here's What That Means for YouTax Filing Tax season officially opens on January 26. But you'll have one less way to submit your tax return for free. Here's what you need to know.
-
When Do W-2s Arrive? 2026 Deadline and 'Big Beautiful Bill' ChangesTax Deadlines Mark your calendar: Feb 2 is the big W-2 release date. Here’s the delivery scoop and what the Trump tax changes might mean for your taxes.