When to Use Virtual Doctors' Visits

closeup of a young caucasian doctor man wearing a white coat using a smartphone while is checking a chest radiograph in a tablet computer

(Image credit: Getty Images/iStockphoto)

published 3 January 2019

Question: My health plan is offering telemedicine this year. When and why should I use this service? - J.B., Chicago

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Ask Kim

As the "Ask Kim" columnist for Kiplinger's Personal Finance, Lankford receives hundreds of personal finance questions from readers every month. She is the author of Rescue Your Financial Life (McGraw-Hill, 2003), The Insurance Maze: How You Can Save Money on Insurance -- and Still Get the Coverage You Need (Kaplan, 2006), Kiplinger's Ask Kim for Money Smart Solutions (Kaplan, 2007) and The Kiplinger/BBB Personal Finance Guide for Military Families. She is frequently featured as a financial expert on television and radio, including NBC's Today Show, CNN, CNBC and National Public Radio.