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Matthew O'Connell is executive vice president and cofounder of Select International, Inc., a global provider of employee selection tools for businesses of all sizes. He is also a coauthor of Hiring Great People and a professor of psychology at San Diego State University. He recently conducted a Kiplinger audio conference on How to Avoid Costly Hiring Mistakes.Finding the right people is getting harder all the time. Top-notch recruits are often few and far between, and if the application and screening process takes too long to identify them, they quite likely will be working elsewhere by the time you call. However, managers who try to cut the time by relying on their gut or on a single test or technique could easily end up with a hire who will plague their firm until the end of days.
Matthew O'Connell, an expert in designing effective hiring systems and executive vice president of Select International, says that an effective system must be both comprehensive and facile. In a follow-up article to a recent Kiplinger audio conference entitled How to Avoid Costly Hiring Mistakes, O'Connell outlines the key elements of a recruiting and hiring program -- and mistakes to avoid.
O'Connell is adamant about avoiding the common trap of trying to find out too much about candidates. "Decide which competencies and capabilities really matter," he writes. "Maybe out of the 25, you only need information on five of them. Use only the information that you really need to make the best decision possible." While O'Connell cautions against being too cheap in setting up a hiring system, he says that there are ways to save money without taking too much risk of a bad hire. Use cheaper automated phone- or Web-screening systems to make the first cuts -- especially when you expect a large number of applicants.
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